For over a year... Barclay Enterprises illegally claimed to be FCC authorized until the Better Business Bureau stepped in and forced them to stop. Yet they still hold on to this blatant lie however they can, proving they have no integrity. They forged federal documents to back up their story and attacked other repair facilities. "Don't be fooled by cheap copy-cats that are not FCC authorized to repair your phones!" This continued long after these claims were proven fake. We have no doubts they would still be using these lies on unsuspecting customers to this day if not forced to stop.

Need more detail? Click Here: Barclay Enterprises FCC scam
 

Watch the movie

Visit the Sundance forum where Barclay is exposed by other telecom professionals as a fraud.

Barclay's so called "permanent" keypad is a blatant copy of our old membrane keypad. Not an improvement! Barclay spent over a year viciously attacking our membrane keypad and our lifetime warranty. They falsely claimed Panasonic fixed the keypad issue and there was nothing wrong with the original keypad. They attacked our well defined lifetime warranty and after we change to a very clear 5 year warranty, ending the dispute, they copy our old repair technique (claiming it as their own) and offer a their own undefined lifetime warranty. Now they admit the original keypad is flawed!
Direct Barclay Quote: "Beware of anyone offering a "lifetime warranty" on a keypad! It is a misleading promise that has nothing to do with "lifetime", and it is intended to lure you in."

Their membrane does not solve the size problem! (See below)

Barclay's termed "environmental gunk" that builds up in the keypad is not spittle or food particles!

• Cheaply designed keypads seep oil. This is a undeniable FACT. Engineering forum on the topic

• The sticky oil cannot be from food or spit! It is found in 100% of these phones and is exactly the same in every single one. In fact, as the keypads yellow from age, so does the oil.

• Just to eliminate any possible doubt, we crushed a few brand new Panasonic keypads between paper and steel plates using a machine press. Wouldn't you know it... spittle came out! soaking the paper!! Amazing... those Japanese must be spitting on the mold to allow easy removal of the final product. There is no other possible explanation (say's Barclay)

• The rubber keypad forms a rubber gasket seal. Food and spittle cannot get in. You can dunk these phones in Pepsi Cola and it will not get inside the keypad.

• Barclay reverently denied the other very obvious problem with the original keypad for over a year. Now they admit they knew the conductive contacts were too small in their own advertisements.

• Corrosion is from condensation not spit and is found inside some phones but not under the rubber keypad. 

So, how did Barclay bust the myth? Obviously not with tests or research... just plain Barclay bull.

Barclay Quotes
Source: http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&category=47123&item=6044604988

Keypad Lie: (Panasonic did not make a better keypad)
Every handset gets a BRAND NEW KEYPAD manufactured to the best of Panasonics specifications, thus eliminating anyh possible shortcomings of the original version.

Two year warranty on keypad failure --- covers ALL buttons --- not just a select few! --- as well as the entire membrane from splitting and cracking.  Naturally excludes failure due to user damage, liquids & other foreign matter. Nice exclusions! Barclay's defined "Other Foreign Matter" is found in 100% of these keypads and the #1 cause for button failure.

Another FCC lie:
We are the only repair facility on eBay authorized by the FCC to work on your telephone equipment.
What does this mean, and why is it important to you?

http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&category=47123&item=6038692668

We are the only firm on Ebay authorized by the FCC to work on your telephone equipment..

Question- It says your FCC authorized, what does that mean, and is it required?  Answer: We were required to become registered and authorized with the FCC to provide our services to telephone companies such as GTE, Pacific Bell, Contel, and many others.  We still provide these services to many telephone companies nationwide, but with the advent of the web, we could now reach the public in a cost effective manner. This authorization is not required to work on your phones, but necessary bcause of the higher quality and process standards large telephone companies require. By comparison, would you rather have an ASE Certified mechanic work on your car, or someone with no stamp of approval doing the same kind of work out of his home?

NO NEW TONE PAD FAILURES SINCE WE BEGAN SERVICING THESE MODELS OVER TWO YEARS AGO! 

90 day warranty.

Question: How do you know about the failure rate over 2 years when you were just offering a 90 day warranty back then? We've seen plenty of your keypads fail in much LESS than 2 years.

http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&category=47123&item=6046824215
Here is where they almost become honest about their role with the FCC
This lasted about 2 weeks after we told them we would report them to the FTC and FCC for false advertising. This proves they knew what they were claiming was a complete lie.

Repair includes:

 DIM / CRACKED OR DEAD LCD DISPLAY*, BROKEN ANTENNA*

* Price doesn't include replacing unrepairable LCD display, antenna

This is very interesting.... repair includes replacing Dim, cracked and dead LCD displays but later excludes unrepairable LCDs?? Dim and cracked are always unrepairable... What's even more interesting is in later auctions they change this very text into graphics but leave the surrounding area as text. Why? because it's a trick and all their tricks are now graphics so they can permanently remove them from eBay at any time.